AI is exploding and it is a bit scary! But we look at ways your business can use generative AI to improve your customer experience.
We highlight 4 more trends for CX (customer experience) in 2023. We talk about inspiring an experimental culture, AI & turning employees into influencers.
In Part 3 of our retail banking series we look at banking apps, why banks are using the wrong mindset when applying AI & ML and the coming recession.
In part 2 of our future of B2B series we look at some of the challenges B2B sales and purchasing teams face and the opportunities they present.
The future of B2B is not spoken about as often as B2C. But big changes are happening. So what does the future of B2B sales & purchasing look like?
AI and SEO – We look at the AI algorithms Google uses in organic search and how (and also if) businesses can optimize for them.