Results of #AI & ML
How To Use Generative AI To Improve Your CX (Customer Experience) – Part 1
AI is exploding and it is a bit scary! But we look at ways your business can use generative AI to improve your customer experience.
Customer Experience In 2023 – Trends You Need To Know About Part 2
We highlight 4 more trends for CX (customer experience) in 2023. We talk about inspiring an experimental culture, AI & turning employees into influencers.
Sector By Sector – Retail Banking Part 3 – Banking Apps, AI & Recessions
In Part 3 of our retail banking series we look at banking apps, why banks are using the wrong mindset when applying AI & ML and the coming recession.
What Is The Future Of B2B Sales & Purchasing? Part 2 – Challenges That B2B Teams Face
In part 2 of our future of B2B series we look at some of the challenges B2B sales and purchasing teams face and the opportunities they present.
What Is The Future Of B2B Sales & Purchasing? Part 1 – Omnichannel, AI & B2C Style CX
The future of B2B is not spoken about as often as B2C. But big changes are happening. So what does the future of B2B sales & purchasing look like?
AI and SEO – What AI Algorithms Do Google Use In Search?
AI and SEO – We look at the AI algorithms Google uses in organic search and how (and also if) businesses can optimize for them.