Insights November 25, 2022

Sector By Sector – Property Part 2 – Technology & CX In The Property Sector

We look at how better customer experience and new technology can help the property sector to meet challenges in 2023 and beyond.

Insights November 18, 2022

Sector By Sector – Property Part 1 – Challenges in 2023 & Beyond

In a new sector by sector series we look into the property sector. In part 1 we assess some of the challenges facing the property sector in 2023.

Insights November 11, 2022

Sector By Sector – Retail Banking Part 3 – Banking Apps, AI & Recessions

In Part 3 of our retail banking series we look at banking apps, why banks are using the wrong mindset when applying AI & ML and the coming recession.

Insights November 4, 2022

Sector By Sector – Retail Banking Part 2 – Fixing The Branch Experience

In part 2 of our deep dive into retail banking, we look at physical bank branches. Banks are closing them, but is that the right approach?

Insights October 28, 2022

Sector By Sector – Retail Banking Part 1

Retail banks are facing challenges. In part 1 of our look at retail banks we look at issues with customer expectations & engagement in banking.

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