Results of #Customer Experience

What is a headless CMS? Is it any better than a traditional CMS that you might use now? And what are DXPs? Let’s find out.

The customer support funnel is a crucial part of your overall customer experience and conversational content can improve it. Find out how!

We take a look at Web 3.0 & decentralization. What does it all mean? And what, if any, effect will these new digital trends have on the future of commerce?

eCommerce is a rapidly evolving industry, with some strange myths! So we are going to tackle some eCommerce myths that just won’t go away.

What is the next frontier for UX design? We look at upcoming UX design trends that could affect digital products and eCommerce over the next few years.

A Conversion Rate Optimization (CRO) strategy is vital for digital businesses. In part 2 of our series we give you some tips on how to build a CRO strategy .

What is conversion rate optimization (CRO)? We take a look at CRO and how you can begin to implement a solid CRO strategy that will increase conversions.

Gamification has been around for years. But beyond gamification, what can eCommerce companies learn from modern video games and video games systems?

Third-party cookies are going away in 2023. But what will replace them? Meet Google Topics! But what is Google Topics? And what problems do Topics pose?

AI and SEO – We look at the AI algorithms Google uses in organic search and how (and also if) businesses can optimize for them.