Results of #Digital Transformation

In part 2 of our look into digital transformation trends in 2022 we focus on 5G, organizational flexibility, sustainability and low code solutions.

This week we look at digital transformation trends in 2022 and the technical and social challenges organizations are going to face over the next 12 months.

It is time to peer into the future of customer experience and look at some CX trends for 2022, including the impact of data legislation changes on CX.

2020 did not quite go to plan but we’ve evolved and we’re building an even stronger, more resilient business in 2021. Here’s what we’re doing.

In part 2 of our top retail trends for 2021 series, we look at agile adoption, digital ads and the importance of ethical values.

Here’s why your business should invest in great digital commerce experiences and why what you think your customers want is probably wrong…

Edtech, a mix of the words “education” and “technology”, combines tech with education practices. We look at how edtech benefits students and teachers.

In part 4 of our online to offline strategy deep dive we’ll be talking about beacons and how physical retail needs to build (and help) communities.

In this instalment of our O2O deep dive we look at tracking, identity graphs and how they are vital for personalization in your O2O strategy.

In part 1 we clarified what an O2O strategy is and why it’s necessary. Here we cover attribution models and the need to align your teams.